Consumer Compass: Navigating Authenticity Woman in a retail store examining a handbag, illustrating consumer purchasing decisions

Consumer Compass

Authenticity matters – or does it?

Decoding consumer perceptions

How do consumers decide whether authenticity is important? In a world where dupes and counterfeits are just a click away, understanding what drives these choices is essential for brands looking to stay relevant. 

To explore these dynamics, we conducted an in-depth survey of over 1,200 consumers across four countries, analyzing their perceptions of authenticity across various industries. By combining quantitative data with qualitative insights, the Consumer Compass uncovers what motivates buyers to value authenticity – or overlook it – in different contexts.

Consumer Compass: Overview Report

Back view of a woman carrying shopping bags while walking through a shopping centre, representing consumer activity

Go deeper with the full report

'Navigating Authenticity: How trust and transparency drive purchasing decisions' dives into the complexities of consumer behavior, offering actionable strategies for brands across industries.