Epta Group is a global provider of commercial refrigeration solutions, delivering specialized technologies and services across the retail, hospitality, and food and beverage sectors.
Operating across five continents, the company combines multiple brands, production facilities, and technical service operations to support customers with sustainable and energy efficient refrigeration systems.
As Epta’s international operations continued to expand, maintaining visibility and control across complex commercial processes became increasingly important. The company identified the need to digitize key areas of its business operations to improve traceability, operational oversight, and product lifecycle management, particularly across its field service engineering and aftersales activities.
To support this digital transformation strategy, Epta partnered with Crane Authentication to develop a connected product and traceability solution capable of integrating physical products with digital business operations. The objective was to create greater transparency across field operations while improving the ability to track, authenticate, and manage refrigeration assets throughout their lifecycle.
By combining NFC enabled product identification, traceability technologies, and cloud based digital infrastructure, Crane Authentication helped Epta strengthen operational efficiency, improve field service visibility, and support the next phase of its long term digital transformation roadmap.